Privacy Policy

Your privacy is important to us. This Privacy Policy explains how information is collected, used, stored, and protected when using our website, logistics platforms, shipping services, and transportation solutions. By accessing our website or using our services, you agree to the practices outlined in this policy.

We may collect personal and business information including names, email addresses, phone numbers, shipping addresses, billing information, company details, shipment data, and communication records when customers request quotes, book shipments, contact support, create accounts, or interact with our services.

Technical information such as IP addresses, browser type, device information, website activity, and usage data may also be collected automatically to improve website functionality, security, and user experience.

Information collected is used to manage logistics operations, process shipments, coordinate deliveries, provide customer support, improve services, send operational updates, maintain security, process transactions, and comply with legal obligations.

We implement reasonable administrative, technical, and operational safeguards designed to protect customer information from unauthorized access, misuse, disclosure, or alteration. While we work to maintain secure systems, no online platform or electronic transmission method can guarantee complete security.

Customer information may be shared with trusted service providers, transportation partners, warehouse operators, customs agencies, payment processors, or technology providers only when necessary to complete logistics operations, process transactions, or support business functions.

We do not sell or rent personal information to third parties for marketing purposes. Information may only be disclosed where required by law, legal process, regulatory obligations, or to protect operational security and legal rights.

Our website may use cookies and analytics technologies to improve browsing experience, monitor website performance, remember preferences, and support system functionality. Users may disable cookies through browser settings, although certain features may become limited.

Our website may contain links to third-party websites or external platforms. We are not responsible for the privacy practices, content, or security of external websites and encourage users to review third-party privacy policies before sharing personal information.

Customers may request access to their personal information, request corrections, or inquire about how information is processed and stored by contacting customer support through official communication channels.

Information is retained only for as long as necessary to fulfill operational, legal, regulatory, and business requirements including shipment records, transaction history, dispute resolution, and compliance obligations.

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of our website or services following policy updates constitutes acceptance of the revised terms.

We remain committed to protecting customer information and maintaining responsible data handling practices across all logistics and transportation operations.

If you have questions regarding this Privacy Policy or the handling of your information, please contact our support team through our official communication channels.

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Legacy Line Logistics is ready to support your business with secure storage, inventory management, order fulfillment, and efficient distribution services tailored to your operational needs.