Terms & Conditions

Welcome to our website and logistics services. By accessing or using our platform, transportation services, freight solutions, warehousing operations, or shipment management systems, you agree to comply with these Terms & Conditions. These terms govern all services provided by Legacy Line Logistics and apply to all users, customers, partners, and visitors using our website or logistics services.

Customers are responsible for providing accurate shipment information including delivery addresses, package details, cargo descriptions, dimensions, and contact information. Any delays, failed deliveries, additional costs, or service disruptions caused by incorrect information remain the responsibility of the customer.

All shipments must comply with applicable transportation laws and shipping regulations. Customers may not use our services to transport prohibited, illegal, dangerous, or restricted items. We reserve the right to refuse, inspect, delay, or cancel shipments that violate safety standards, transportation regulations, or operational policies.

Delivery times and shipment schedules are estimates only and may vary due to weather conditions, customs processing, transportation disruptions, carrier delays, operational limitations, or circumstances beyond reasonable control. While we work to maintain reliable delivery performance, exact delivery dates cannot always be guaranteed.

Customers are responsible for ensuring that cargo is packaged securely and appropriately for transportation. We are not responsible for damage resulting from poor packaging, improper labeling, or failure to follow shipping preparation requirements.

Payment for services must be completed according to agreed billing terms and invoices. Failure to make timely payments may result in shipment delays, service suspension, additional charges, storage fees, or cancellation of logistics services.

Shipment tracking information is provided for convenience and may occasionally experience delays or technical interruptions. Tracking updates should be considered informational and may change during transportation operations.

In cases involving shipment damage, loss, or delivery issues, customers must notify us within the required reporting period and provide supporting documentation where necessary. Liability for shipment loss or damage may be limited according to applicable transportation laws, carrier policies, shipping agreements, and operational limitations.

Customers are encouraged to obtain cargo insurance for valuable or sensitive shipments. Additional shipment protection options may be available depending on cargo type and transportation requirements.

We may work with third-party carriers, warehouse providers, customs agents, and logistics partners to complete transportation and delivery operations. Certain services may therefore be subject to additional carrier policies or external transportation regulations.

All website content, branding, written materials, graphics, and operational systems remain protected intellectual property and may not be copied, reproduced, or distributed without authorization.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services after updates are published constitutes acceptance of the revised terms.

By using our services, you acknowledge that logistics and transportation operations may involve certain risks, delays, and external factors beyond operational control. We remain committed to providing professional, reliable, and customer-focused logistics solutions while maintaining compliance with transportation standards and industry regulations.

Delivering Confidence Reliable Delivery Performance

Legacy Line Logistics is ready to support your business with secure storage, inventory management, order fulfillment, and efficient distribution services tailored to your operational needs.